FAQ's
Helpful documents & FAQ’s
- InfiNET Customer Portal
Set-up a Payment Method
How to set-up a payment method in the InfiNET customer portal.
Manually paying an invoice
How to manually pay an outstanding or overdue invoice in the InfiNET customer portal.
Creating a support ticket
How to create and submit a ticket for support/accounts/questions via the InfiNET customer portal.
- NBN Fibre Upgrade
- NBN Technologies Explained
- InfiNET Supplied modems/routers
- Connection Guides
- InfiNET Broadband FAQ's
This page includes helpful “How to” documents and answers to FAQ’s.
- Sales
Residential & Business Sales
Mon to Fri: 7.00am – 7.00pm
Sat: 9.00am – 5.00pm
Sun: Closed
National Public Holidays: Closed
Email us: sales@infinetbroadband.com.au
- Technical Support
7 days a week: 7.00am – 7:00pm
If your enquiry is not urgent you can use the InfiNET Broadband customer portal and log a ticket there by clicking the link
Email us: support@infinetbroadband.com.au
- Accounts and Billing
Mon to Fri: 7.00am – 7.00pm
Sat: 9.00am – 5.00pm
Sun: Closed
National Public Holidays: Closed
Email us: accounts@infinetbroadband.com.au
